When a buyer asks ChatGPT or Perplexity for the best tool in your category, the answer names a handful of products. Track whether yours is one of them, see which pages the engines cite, and publish what closes the gap.
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Category prompts
SaaS AI citations are the times an AI assistant names your software, or links one of your pages as a source, when a buyer asks for tools in your category. They decide whether you make the shortlist in ChatGPT, Perplexity, Gemini and Claude answers. Track them per prompt and engine across repeated runs, because the same prompt can name you in one run and skip you in the next. AI brand visibility tracker
Software buyers ask AI assistants to compare tools. If the answer names your competitors and not you, that buyer never reaches your site.
“Best project management tool for remote teams” gets three or four names. Ranking fourth on Google doesn't put you on that list.
Engines cite comparison pages, review sites and docs. If your own comparison and pricing pages are thin, someone else's page describes you.
A model update or a rival's new comparison page can drop you from answers. Without tracking, you find out from the pipeline.
Track category, comparison and pricing prompts per engine. These are the questions asked right before a shortlist.
Prompts · fieldnote.app
Prompt research suggests prompts from your own site and category, in the country and language you choose.
A repeatable loop: measure, find the cited pages, publish, re-check.
Run your category and comparison prompts on ChatGPT, Claude, Gemini and Perplexity, plus Google AI Overviews and AI Mode, with your main competitors added.
AI visibility tracking| Prompt | You | Pipewise | Hubstack |
|---|---|---|---|
| best crm for a 10-person agency | 4/6 | 6/6 | 3/6 |
| crm with a client portal | 1/6 | 5/6 | 4/6 |
| pipewise alternatives | 0/6 | – | 4/6 |
See which URLs the engines cite when they name a rival: review sites, competitor comparison pages, docs. Then audit your own pricing, comparison and feature pages for answer-engine readiness.
SEO, AEO and GEO auditUse the content writer to build a competitor-researched outline and draft for each gap, then publish to WordPress or any site through a signed webhook.
AI content writerBoth handle client pipelines. Pipewise suits teams that need forecasting; Fieldnote suits agencies that bill per client. Here is how they compare on price per seat, portals and reporting…
Opt the prompts into the citation tracker. It re-checks them weekly, so you see whether the new page is cited.
Citation trackerTracking, diagnosis, writing and publishing in one account, so a gap becomes a page.
Runs your prompts on six AI engines and keeps every run. See mention rate, position, sentiment and the competitors named, per prompt and engine.
AI visibility
The domains and URLs each engine cites for your prompts. Find the review sites and comparison pages that put rivals on the shortlist.
Citation analytics
Crawls your site and scores it for search engines, answer engines and generative engines, with the fixes listed: schema, crawler access, structure and missing answers.
Site audit
A wizard that analyses your site, suggests prompts and topics, researches competitors for the outline, writes the draft and scores it for SEO. Publish with the WordPress plugin or a signed webhook.
AI content writer
Track the shortlist, not vanity mentions. Compare against the same competitors every time.
Share of runs where you are named for “best X for Y” prompts, per engine.
Your cited URLs against each competitor's, on the same prompts.
Which of the cited pages are yours and which are review sites, forums or rivals.
How the answer describes you when it names you.
Visits from ChatGPT, Perplexity and other assistants, per page.
2.7×
44%
It measures the shortlist and helps you publish for it. It can't buy a place on it.
Pages that answer the prompt clearly are easier to cite, but the engine decides. Measure the change across runs rather than promising a result.
Answers often cite review sites, forums and comparison posts. The tool shows which ones; getting listed or mentioned there is your team's work.
Runs on ChatGPT, Claude, Gemini and Perplexity don't pretend to be in a country or town, so write the market into the prompt. Google AI Overview and AI Mode checks take a country and language per query.
There is no automatic daily monitoring. Run the prompt set before each review; prompts opted in to the Action Plan citation tracker are re-checked weekly.
Something else? Ask the team
Find the prompts where buyers ask for tools in your category, see which pages the engines cite there, and make sure your own pricing, comparison and feature pages answer those questions clearly and are readable by AI crawlers. Then re-check the same prompts to see whether your pages are cited.
The share of runs in which an AI engine names your brand for a prompt. Because answers change between runs, AI Rank Lab measures it across stored runs per prompt and engine, not from one check.
Engines often cite review and comparison sites when they recommend software. In the runs tracked in AI Rank Lab between February and October 2026, g2.com was among the ten most-cited third-party domains. Citation analytics shows which third-party sites appear for your own prompts.
If buyers ask comparison prompts and the engines cite competitor-written comparisons, a fair, accurate comparison page of your own gives them another source. Say where the other product is the better choice; one-sided pages read as ads.
Yes. Write prompts in any language, or let prompt research generate them for a chosen country and language. Runs on ChatGPT, Claude, Gemini and Perplexity don't emulate a location; AI Overview and AI Mode checks take a country and language per query.
There is no fixed timeline. It depends on the engine, the prompt and how quickly new pages are crawled. That is why the citation tracker re-checks opted-in prompts weekly instead of promising a date.
Signup includes 100 free credits with no card. Paid plans start at $69 a month with 10,000 credits, which covers 100 AI brand visibility checks, 200 audits and 33 AI-written articles on Starter.
Paste your site for the free SEO, AEO and GEO audit, then track the category prompts your buyers ask.
ChatGPT
Claude
Gemini
Perplexity