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Brand memory: name, voice and facts

Teach the writer your brand once, and know when a refresh replaces your edits.

  • Lesson 2 of 5
  • Intermediate
  • 6 min read
  • Checked against the product 2026-11-03

In shortBrand memory is the profile the AI content writer keeps for each of your domains: the exact brand name, voice, audience, offerings, real pages to link to and the only facts it may claim. It is built for free from up to 12 pages of your site the first time you write. Check the Brand panel beside your article. If it says the name was guessed from the domain, click the pencil and type the real name.

Why the writer needs a brand profile

An article that spells your brand wrong, or claims things you never said, does more harm than no article. Brand memory gives the writer a fixed identity instead of a guess: how your name is written, how you sound, who you write for, which of your pages exist, and which proof points it is allowed to use. Anything outside the stored proof points may not be claimed, so the writer cannot invent customer counts, awards or funding.

How the profile is built

The first time you write for a domain, AI Rank Lab reads up to 12 pages of your site: the homepage plus pages such as about, services, products, pricing, features, contact, team and blog. It respects your robots.txt. One AI pass then reads the text for tone, audience, positioning and differentiators. The profile is cached and reused by every article for that domain, and rebuilt after 30 days. If the site cannot be fetched at all, the writer still runs with a basic name and no brand context; it never blocks an article.

Where the brand name comes from

The name is settled before any AI is involved, from the first of these sources that gives a plausible answer:

Sources 2 to 5 only count if the name plausibly matches your domain, so a tagline is never mistaken for your brand.
OrderSourceThe panel says
1The brand name in your domain's branding settingsFrom your domain settings
2Organization (or LocalBusiness, WebSite) name in your JSON-LDFrom your site's Organization schema
3The og:site_name meta tagFrom your site's og:site_name tag
4The application-name meta tagFrom your site's application-name tag
5The part of your page title after the last | or dashFrom your page title suffix
6The domain label, capitalised conservativelyFrom the domain name (guessed)

The last fallback turns airanklab.com into Airanklab, not AI Rank Lab: the writer cannot know where the word breaks are, so it does not invent them. It never writes the name in capitals.

Check and fix the Brand panel

  1. Open an articleOpen any article in Content → Write → AI content writer. The Brand panel sits at the top of the right-hand column, beside the editor. It shows the name in large text and where it came from.
  2. Look for the guessed-name warningIf the source is the domain, an amber box says This was guessed from the domain. Set the real name so articles spell it correctly. Fix it before you publish anything.
  3. Edit the nameClick the pencil icon. Fill in Brand name (exact spelling) (written verbatim in every article, capitalisation matters), an optional Short form for later mentions, and Max mentions per article. Click Save.
  4. Confirm it stuckThe panel now says Set by you — a refresh won't change it. The next article you write for this domain uses the corrected name.

The panel also shows how many pages were read and how many offerings and proof points were found. Few proof points means the writer has little it may claim about you, so a richer about page or product pages on your site make better articles.

Gotchas

Don't press refresh after editing

Saved edits are kept when the profile would normally expire after 30 days. But the refresh button (Re-read the website) rebuilds the profile from your site, and in the current version it replaces your edits even though the save message says otherwise. If you refresh, check the name and edit it again.

A name that survives every rebuild

The brand name in your domain's branding settings (Settings → Account → Branding, field Brand Name) always wins, on every rebuild. Be aware that the same field also re-brands your dashboard, which agencies may not want. See White-label branding.

  • Max mentions accepts up to 10, but the link and mention planner never places more than 3 mentions in one article. Set 0 if you never want the brand named.
  • No Brand panel? The article has no domain attached. That happens when you type a topic and have never run a prompt, so there is nothing to tie the article to a site.
  • The panel edits only the name, short form and mention cap. The rest of the profile (voice, offerings, proof points) comes from your website, so improve those pages to improve the profile.

Check yourself

1. The Brand panel says the name came from "the domain name (guessed)". What should you do?
2. You set Max mentions to 8. How many brand mentions can one article get?
3. You corrected the brand name, then clicked the refresh button to re-read your site. What should you check?

0 of 3 answered.

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